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Customer Relationship Officer

VisionFund Zambia Limited

This is a Full-time position in Various posted 04/05/2021.

Customer Relationship Officer Jobs in Various Zambia VisionFund Zambia Limited Jobs in Various Zambia? View and Apply Customer Relationship Officer Jobs in Various at VisionFund Zambia Limited

VisionFund Zambia Limited

VisionFund Zambia Limited*> is part of a network of microfinance
institutions within the VisionFund International network. We empower low-
income entrepreneurs with access to integrated financial services that unlock
their potential. We are part of World Vision, the largest global Christian
humanitarian organization. In order to support our growth aspirations, we seek
to recruit a qualified candidate who is self-motivated and results-oriented to
fill the following position:

CUSTOMER RELATIONSHIP OFFICER

Reporting to:*> Branch Manager

Location:*> Various

As the Customer Relationship Officer*> , your job is to mobilize clients and
facilitate the formation of self-selecting solidarity groups, community banks
and individuals, retention of credit in the institution, training of group
members before and after loan disbursements, maintenance of active and quality
portfolio, effective and efficient of financial and other
resources, giving input and feedback on programme development and design.

Key Responsibilities:*>

> Maintain a quality portfolio as per VisionFund Zambia standard
> Ensure to Recovery 50% of Written off Loan
> Assist Clients in preparing loan application and Business profile
> Analyses loan proposal and make recommendations to credit committee
> Promote the organization credit services in the community
> Making timely and quality loan disbursements.
> Analyses loans proposal and make recommendations
> Ensure groups are trained by following policies and procedures as determined by independent verifications.
> Ensure policy and procedures for delinquency escalation are followed.
> Ensure adherence to client protection principles.
> Perform any other duties as assigned by Management from time to time

Minimum qualification requirements and competencies:

> Certificate or Diploma in Business or Agribusiness related course.
> Minimum Two (2) years Experience in a Financial Institution.
> Ready to comply and live up to and in accordance with the organization ideals and core values
> Motorbike Riding an added advantage

Interested applicants should send a cover letter accompanied by a CV to the
address below clearly indicating the POSITION being applied for.

The People & Culture Manager

Plot 6810, Chiwalamabwe road

Olympia Park

P.O. Box 33911

Lusaka, Zambia

OR

email: recruitment@vfz.co.zm

Closing date 10 th May, 2021.

Apply Online Now




Email:: recruitment@vfz.co.zm

Customer Relationship Officer Jobs in Various Zambia VisionFund Zambia Limited Jobs in Various Zambia? View and Apply Customer Relationship Officer Jobs in Various at VisionFund Zambia Limited

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