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Field Service Sales and Parts Engineers x3

Hitachi Construction Machinery Zambia, Co;

This is a Full-time position in Lusaka, Zambia posted 11/06/2021.

Field Service Sales and Parts Engineers x3 Zambia Hitachi Machinery Zambia, Co; Jobs in Lusaka Zambia? View and Apply Field Service Sales and Parts Engineers x3 Jobs in Lusaka at Hitachi Construction Machinery Zambia, Co;

Hitachi Construction Machinery Zambia, Co;

Hitachi Construction Machinery Zambia Ltd is looking for suitably qualified
individuals who will be able to promote organizational excellence, for the
below mentioned position on Contract Basis.

_POSITION: FIELD SERVICE SALES AND PARTS ENGINEERS (SPE)- 3 VACANCIES_

JOB INTENT*> : To ensure effective support for all Hitachi Construction
Machinery to clients through accurate inspection and forecast with a view to
increase/have sustained repeat business

REPORTS TO*> : Service Manager/Site Manager

BRANCH*> : Kansanshi Solwezi

_Key Responsibilities_

> Effectively Communicate to the Service Manager regarding work flow and execution dates
> Complete routine Inspections on Hitachi Machines, generate extensive reports and communicate to service coordinator.
> Complete routine and servicing on all Hitachi subsidiary company’s equipment/machinery
> Compile suggested parts lists for customer based on individual requirements and effectively communicate to service coordinator
> Communicate with Parts Supervisor for quotation generation and stock availability and communicate with the Customer efficiently.
> Compile Scope of works for service Coordinator approval
> Complete scheduled servicing on customer machinery
> Complete scheduled repairs of customer machinery
> Attend unscheduled customer breakdowns and recommend viable solutions
> Implement mandatory service bulletins on customer machinery
> Complete and communicate photo information reports and field information reports as required.
> Assist in workshop and warehouse duties as required
> Ensure continuous checking of Field Information report to ensure warranty claims are processed timeously
> Conduct trend analysis on all warranty claims to identify possible trends in breakdowns
> Act as first judge support on all warranty claims to ensure accurate claims are processed
> Ensure to confirm costs recovery through machine inspections

_Minimum Qualifications and Experience_

> Must have a full Grade 12 certificate
> Must have Heavy Equipment Repair (HER)/ Mechanical Engineering Technologist
> Diploma or equivalent/better ? Must have a minimum of 3 years minimum experience in a similar field and HI-TEP Repair certification will be an added advantage
> Experience as a Repair Mechanic/Technician in Heavy Equipment industry (Medium to large)
> Member of Engineering Institution of Zambia (EIZ)

_Competences_

> Good Analytical Skills
> Good communication skills
> Good customer Relations
> Conversant with Report writing
> Member of Engineering Institution of Zambia (EIZ)
> Valid and unendorsed manual driver’s license

If you meet the above requirements, please send your detailed C.V, certified
copies of certificates and a cover letter to:

The Human Resource Manager,

Hitachi Construction Machinery Zambia, Co;

Ltd. KK International Airport road plot

2350/M

P.O. Box 30182, Lusaka.

Or email in a single document to; [ humanresourceszambia@hcmaf.com
](mailto:humanresourceszambia@hcmaf.com)

The closing date for applicants is Tuesday 15 th June, 2021

NOTE:*> All applicants are thanked for their interest, and only shortlisted
candidates will be contacted

Apply Online Now




Email:: humanresourceszambia@hcmaf.com

Field Service Sales and Parts Engineers x3 Jobs in Lusaka Zambia Hitachi Construction Machinery Zambia, Co; Jobs in Lusaka Zambia? View and Apply Field Service Sales and Parts Engineers x3 Jobs in Lusaka at Hitachi Construction Machinery Zambia, Co;

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