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ICT Support Officer


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ICT Support Officer Jobs in Lusaka Zambia BIO-LIFE ENERGY ZAMBIA Jobs in Lusaka Zambia? View and Apply ICT Support Officer Jobs in Lusaka at BIO-LIFE ENERGY ZAMBIA


Supporting Access to Sustainable Energy Use

Bio-Life Energy Zambia is seeking highly motivated, result-oriented and well-
qualified and experienced ICT Support Officer to be based in Lusaka, with a
minimum three years’ experience and a traceable track record.

Duties and Responsibilities

> Installing and configuring computer hardware, software, systems, networks, printers and scanners
> To maintain the Organisation’s Management Information Systems and to advise on matters relating to Information and Communication Technology.
> To provide an efficient high quality IT support service to the users of the Organisations PC’s and corporate computer systems.
> Provide telephone and on-site support to IT Users within the Organisation and to provide off-site support.
> Support encompasses both PC/network hardware and software (MS Office products, Citrix, MS Operating Systems, clinical and nonclinical administrative systems etc).
> To liaise with technical support agencies and external suppliers (hardware and software) as appropriate, to report problems that could not be resolved locally, and implement recommended solutions.
> To maintain accurate documentation of backups, maintenance tasks and procedures carried out on the Organisations IT systems.
> Assist with the development of the IT infrastructure including the installation of standard computer equipment and distribution of equipment within the Organisation.
> Set up, configure and maintain computer systems and prepare tender specifications on hardware and software, as required.
> Co-ordinate repairs and preventive maintenance of hardware and systems software.
Update the website of the and social medium accounts.


· Educated to Degree level in a relevant IT discipline or equivalent (at least
3 years working in IT support in a large organisation)

· Microsoft qualification (MCP, MCSA etc) or equivalent industry standard
qualification such as A+

· Required to hold full clean driving licence


· At least 3 years experience gained in a high pressure IT Support

· Advanced knowledge common desktop operating systems and Office productivity
software ( i.e. Windows, Office etc ) , as well as a range of specialist

· Advanced knowledge of PC Hardware /networking troubleshooting techniques
gained through at least 3 years of working in an IT Support post

· Good knowledge of Microsoft Server operating systems

· Expert in the use of remote access

· Experience of support of a wide range of products and technical

To apply please submit: Send your cover letters together with detailed CV
before 5th October 2020*> , to:, addressed to The
Director .

Apply Online Now

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ICT Support Officer Jobs in Lusaka Zambia BIO-LIFE ENERGY ZAMBIA Jobs in Lusaka Zambia? View and Apply ICT Support Officer Jobs in Lusaka at BIO-LIFE ENERGY ZAMBIA

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