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Mental Health Tele-therapist

StrongMinds Zambia

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Mental Health Tele-therapist Jobs in – working from home Zambia StrongMinds Zambia Jobs in – working from home Zambia? View and Apply Mental Health Tele-therapist Jobs in – working from home at StrongMinds Zambia

StrongMinds Zambia

Improving the Mental Health of Women in Africa

Context of the Role:

StrongMinds ( Zambia (SMZ) is a fast growing and dynamic
social enterprise, committed to improving the Mental Health of Women in Africa
by providing life-changing mental health services to impoverished African
women. Following 5 successful years in Uganda, StrongMinds established its
operations in Zambia in 2019, where we have treated over 3,000 women to date.

In our traditional mode of operations, StrongMinds’ Mental Health Facilitators
(MHF) work in the most vulnerable communities of Zambia, delivering quality
mental health services in the form of delivering group therapy sessions
(lasting 90 minutes per session) for women affected by depression. They
mobilize, screen and recruit depressed women into groups and provide treatment
using the Interpersonal Group Therapy (IPT-G) Technique.

The COVID-19 pandemic has taken a toll on the financial and emotional well-
being of many women in Zambia, exacerbating the need for mental health
services in the communities where StrongMinds works, and throughout the
continent. We are in a dual crisis of physical and mental health. StrongMinds
is addressing this challenge with an urgent sense of responsibility and a
belief that all women should have access to the support and treatment they

In March of 2020, for the first time in the history of the organization,
StrongMinds suspended all in-person talk therapy groups serving women with
depression. We quickly pivoted to fully adapt our therapy program to a group
teletherapy model. By July, we were delivering free, phone-based group therapy
to thousands of vulnerable women in Uganda and Zambia, and by the end of the
year, SMZ had treated over 1,500 women through this approach.

SMZ is seeking to expand its pool of trained staff of tele-therapists who can
deliver this life changing program and is looking to recruit a number of
dedicated, committed and passionate Zambians who can lead this aspect of our

With other SMZ Programs staff, the Tele-therapists work collaboratively among
the whole StrongMinds Zambia team, sharing their experiences and learning so
as to strengthen the StrongMinds Model. SMZ programs staff must be accessible
to, and approachable by, vulnerable women and girls. They should be able to
work independently and be target-driven, with the resilience and commitment to
ensure their cycles of group therapy sessions are a success and meet the high
standards expected within StrongMinds. They should be totally committed to
upholding StrongMinds values, able to take contribute feedback positively and
learn quickly, and understand their role in safeguarding vulnerable people.

The job description categorizes the key task into five divisions, all of which
are important and the job holder should be able to ensure all tasks are
planned for and implemented according to the organization’s annual and cycle

A. Serving women with depression

1\. Identify, screen, recruit into teletherapy and treat women with
2\. Constantly seek to identify, understand, document and report participants’
barriers to help-seeking and participation in group therapy sessions.
Communicate these with supervisors and team to find and test innovative
solutions to address this.
3\. Following the prescribed IPTG sessions guidelines, create a safe
environment for women to discuss depression, their interpersonal relations and
how the depression is currently affecting their lives.
4\. Follow–up and track participant attendance and participation and document
progress to assess IPT-G efficacy.
5\. Conduct effective referral of women using the StrongMinds Zambia referral
6\. Identify women who can volunteer to lead IPT groups in their communities
to be trained in an adapted peer-led therapy curriculum.
7\. Ensure complete adherence to the IPT-G model – with no deviation at any
point during delivery of therapy.

B. Networking and partnerships

1\. Educate and sensitise community leaders, partners and community members on
depression, its effects, the costs of inaction and benefits of treatment so
that they can encourage and support women with depression to undertake and
complete the course of treatment.
2\. Actively engage stakeholders to ensure their buy-in and ownership of the
StrongMinds talk therapy program.
3\. Raise awareness and understanding of depression and mental health more
broadly among community members, leaders and stakeholders.
4\. Assist in planning and implementation sensitization and education
campaigns to increase community awareness about issues relating to mental
health, SGBV and HIV- linking them to depression
5\. Participate in Sensitization, problem solving, dialogue and mediation with
the wider population about the people in order to raise understanding, develop
coping strategies and encourage those who need counseling services to contact
strong Minds staff.
6\. Provide interpretation between clients and other Strong Minds Zambia staff
members when needed

C. Data collection and reporting

1\. Maintain accurate records including the collection of qualitative data
(using both electronic and paper-based tools) and ensure timely reporting
based on the StrongMinds Zambia reporting calendar.
2\. Contribute to the understanding of the overall monitoring and evaluation
processes alongside the StrongMinds Zambia management and M&E team/department.
3\. Periodically conduct client-satisfaction Focus Group Discussions.

D. Management and self-care.

1\. Attend and participate in weekly debriefing meetings with your team and
2\. Participate in face to face meeting with your supervisor.
3\. Attend and participate in all trainings organized by StrongMinds Zambia.
4\. Set aside time for self-care so as to avoid burnout.
5\. Identify and report any instances in which you notice feelings of conflict
between yourself and the client or clients (transference, counter
transference, set boundaries are violated, secondary trauma and compassion
6\. Attend regular support, training, debriefing, case conference and/or
supervision meetings to ensure information and skill-sharing.

People specifications (to be demonstrated through your CV and cover letter):

1\. Minimum of 1 years’ demonstrated experience working with vulnerable people
(especially women and girls) on community development and/or self-help groups
and programs – preferably in a counseling capacity.
2\. Proven experience (and a natural ability) in community engagement,
outreach and mobilization specifically for vulnerable groups.
3\. Excellent facilitation, listening and communication skills.
4\. Experience and detailed understanding of the need for maintaining strict,
clear boundaries as a therapist and your clients at all times.
5\. A good understanding of depression and how it can be treated using group
talk therapy – including an understanding of self-help approaches and
empowerment in mental health.
6\. Deep understanding of the developmental challenges facing women in Zambia
and how these affect their mental health.
7\. Experience of working in under-developed, high population density settings
(e.g. compounds).
8\. Tech savvy – comfortable with the daily use of computer and mobile phone
software applications, smartphones, tablets etc.
9\. Demonstrated experience of monitoring and evaluation processes, data
collection and qualitative and quantitative tools.
10\. Significant experience of facilitating groups and managing the dynamics
within a group setting.
11\. Ability to work with minimal supervision and support.
12\. Ability to develop, inform and sustain professional relationships,
partnerships and networks.
13\. Languages: Fluent speaker of English, Bemba and Nyanja. All these
languages will be tested during interviews.
14\. Ability and willingness to undertake physical movements between and
within communities mostly by public means.
15\. Unrestricted permission to live and work in Zambia


> A minimum of a relevant bachelor’s degree. NOTE: Diploma holders with more than one years’ professional experience will be considered.

SMZ core values (in practice):

We are people-focused:

Our clients are the top priority and we ensure they receive the best possible
care and support. Our employees matter and we enable our team to thrive. We
respect all our stakeholders and treat them as equals.

We think big and act fast:

We are passionate about achieving our bold mission. We move with urgency and
focus on achieving scale. We continually find new ways to work and to solve

We are data-driven:

Data is at our core. It guides us and drives our decision-making.

We do what we say and say what we do:

We are open and direct in our communications. We are honest in our
interactions. No funny business.

We believe in collaboration, not competition:

We do not compete with other mental health implementers. We welcome their
contributions to achieving our mission and partner with them whenever

will not be considered.

Apply Online Now

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