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Customer Relationship Officers

Great North Credit Limited

This is a Full-time position in Lusaka posted 23/06/2022.

Great North Credit Limited Jobs in Lusaka Customer Relationship Officers Carreer opportunities in Lusaka vacancies in Great North Credit Limited at Lusaka

# Job Description

>CUSTOMER RELATIONSHIP OFFICERS Re-advertised: Note the adjustment in the
email address>

GREAT NORTH CREDIT LIMITED

EMPLOYMENT OPPORTUNITY – CUSTOMER RELATIONSHIP OFFICERS

Great North Credit Limited GNC is an ambitious micro finance Institution
MFI licensed by Bank of Zambia BOZ. GNC hereby invites applications from
suitably qualified and professionally experienced candidates for the position
of Customer Relationship Officer. The ideal candidate must have strong
commercial and business acumen from the Banking and MFI environment. The
successful candidate will be reporting to Head of Sales and Marketing and will
be based in Lusaka.

JOB PURPOSE

To build and preserve trusting relationships with our customers. To find ways
to outperform our competition and maintain the company’s positive image.

DUTIES AND RESPONSIBILITIES

Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors

Skills and Attributes

Proven experience as a Client Relationship Officer
Knowledge of customer relationship CRM practices
Experience in sales or customer service is preferred
Problem-solving attitude
Basic credit Knowledge and analytical skills
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
BSc/BA in Business Administration or similar field

Apply Online Now




Email:: hr@greatnorthcredit.co.zm

Interested applicants should submit their applications electronically or
handwritten accompanied by latest and detailed Curriculum Vitae CV with
copies of their professional qualification which should be sent to

**hr@greatnorthcredit.co.zm**

Closing date: 26th June,2022

Great North Credit Limited Jobs in Lusaka Customer Relationship Officers Carreer opportunities in Lusaka vacancies in Great North Credit Limited at Lusaka

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