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Program Associate (Operations, Innovations, Multiple vacancies)

One Acre Fund

This is a Full-time position in Kabwe, Zambia posted 26/09/2019.

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One Acre Fund


One Acre Fund supplies smallholder farmers with the agricultural services they
need to make their farms more productive. We provide quality farm supplies on
credit, delivered within walking distance of farmers’ homes, and agricultural
training to improve harvests. We measure our success by our ability to make
farmers more prosperous: On average, farmers increase profits by 50 percent on
the activities we support.

We are growing quickly. We serve more than 950,000 farm families in Eastern
and Southern Africa, with more than 7,500 full-time staff, and we aim to serve
1,250,000 farm families in 2020.


One Acre Fund is growing quickly, and we plan to at least triple our farmer
impact in the next five years. This offers Program Associates a powerful
career opportunity: learn from a successful field operation, contribute to
aggressive growth, and make improvements to our program.

We are looking for Program Associates for a variety of teams within One Acre
Fund, including:


Our country operation teams face the classic challenge: how to keep
a large country operation growing at 30-60% per year while also making
improvements to our operating model. Program Associates learn from our
organization’s deep knowledge of scaling rural field programs; then, they are
challenged to find new ways to stretch, grow faster, and increase our quality
of service.

Field operations staff focus on farmer-facing services. Staff help to develop
and manage the performance of 500-3,000 field staff. Some roles are more
general; others specialize in important moments like new site expansion,
enrollment, and repayment.
Support operations staff create the infrastructure for growth. These teams
might operate and improve our deliveries to thousands of drop sites; enable
mobile money integration in a country; or improve the flow of tens of millions
of SMS and phone calls with farmers.


Our Innovation teams discover new ideas for our programs and conduct dozens of
trials to test these ideas.

Product Innovations staff improve our core agricultural products or run new
experiments in energy and health products. For example, our Product
Innovations team is investigating delivery of live chickens and preparing the
product for full-scale rollout.
Program Design staff improve our core operating model. They test program model
changes and analyze the resulting impact on customer satisfaction. Changes can
include small shifts such as changing our loan structure, to more radical
shifts like opening physical shops.

Daily, all roles involve a mix of activities:

Understanding and solving problems: observing field operations, meeting with
leaders of our field staff , running surveys, conducting desk research,
analyzing performance indicators, etc. Then creating simple and lasting
solutions to complex problems.
Planning and executing large projects: identifying clear goals, creating
project calendars, designing workflows, creating field tools and talking
points, designing incentive systems, building buy-in across hundreds of staff,
following up and monitoring project execution in the field, etc.
Building teams: hiring staff using One Acre Fund’s unique “experiential
hiring” system, mentoring deputies, and steadily handing off responsibility to
your team as you build it.
Communicating with other teams: working together with One Acre Fund’s other
teams on the ground to provide a smooth customer experience in the simplest
way possible.
One Acre Fund has deep operational experience running rural field programs at
scale. Program Associates benefit from the large size and experience of One
Acre Fund, building skills through immersion in our operating environment. At
the same time, Program Associates also serve on a small team-within-a-team,
with the autonomy to deliver results and improve operations.

You may report to a Program Manager (in larger operations) or the Country
Director (in our smallest program countries). We have a culture of constant
learning and we invest in developing our people. You’ll have weekly check-ins
with your manager, access to mentors and training programs, and regular
feedback on your performance. We hold career reviews every six months and set
aside time to discuss your aspirations and career goals. You can help shape a
growing organization and build a rewarding long-term career.

We are looking for exceptional professionals with 2 to 5+ years of work
experience, and a demonstrated long-term passion for our mission. Candidates
who fit the following criteria are strongly encouraged to apply:

Leadership experience at work, or outside of work.
A willingness to commit to living in rural areas of East Africa for at least
two years.
Language: English required in all locations. French required for Burundi
placement. Other notable and useful languages are Swahili, Kinyarwanda,
Kirundi, Chichewa, Amharic.

Flexible. We hire for all roles on a rolling basis and don’t make a hire until
we find the right fit.

Kakamega, Kenya; Rubengera, Rwanda; Muramvya, Burundi; Zomba, Malawi; Kabwe,
Zambia; Iringa, Tanzania; Minna, Nigeria; Bahir Dar, Ethiopia

Full-time job

Based on experience

Health insurance, housing, and comprehensive benefits

Yes; East and Southern Africans strongly encouraged to apply.

We are an equal opportunity employer and committed to having a diverse

One Acre Fund never asks candidates to pay any money or pay for tests at any
stage of the interview process. Official One Acre Fund emails will always
arrive from an address. Please report any suspicious
communication here.

Apply Online Now

URL:: Link to Apply

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