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Head Customer Servcie

Zamtel

This is a Full-time position in Lusaka posted 22/12/2021.

Zamtel Jobs in Lusaka Head Customer Servcie Carreer opportunities in Lusaka vacancies in Zamtel at Lusaka All Jobs in Lusaka December 2021

# Job Description

Title: Head Customer Service

Closing Date: 26th December, 2021

OVERALL PURPOSE

Responsible for managing exceptional customer service through policies and
procedures and oversee the customer service provided by the customer service
teams internal and or external. Drive an effective customer service culture in
the organization.

JOB SPECIFICATION

Minimum Qualifications:

Bachelor’s Degree in Business Administration, Marketing or any relevant field

Professional Registration:

ZIM Membership

Minimum Experience :

8 Years working experience in a customer service positions

Key Skills:

Knowledge of CRM systems. Knowledge of negotiation and conflict resolution
techniques is preferable

1. Interested candidates should submit their applications electronically via our website www.zamtel.co.zm
2. Applications should be sent electronically consisting of a letter and CV as a single documentPDF or word
3. Applications should be saved and sent in the following format:
–>Job titleNameCVnote
–>e.g. SeniorNetworkAdministratorBwalyaMpunduCVnote

Note: if you previously applied for this particular job and made a mistake in
applying by sending an incorrect CV or Application and wish to change the
file, simply re-upload the file and re-apply to update the previous document.

Apply Online Now



URL:: Link to Apply

[ **Submit your CV and Application on Company Website : Click Here**
]https://vacancies.zamtel.co.zm/apply?id=265

Closing Date : 26th December , 2021.

Zamtel Jobs in Lusaka Head Customer Servcie Carreer opportunities in Lusaka vacancies in Zamtel at Lusaka All Jobs in Lusaka December 2021

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