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Information Communication Technology Support

FHI 360

This is a Full-time position in Chipata posted 06/01/2022.

FHI 360 Jobs in Chipata Information Communication Technology Support Carreer opportunities in Chipata vacancies in FHI 360 at Chipata

# Job Description

Position Title: ICT Support

Project: CDC/FHI 360 Technical Assistance TA Project

Location: Chipata, Eastern Province

Reports to: Senior Finance and Administration Officer SFAO

About FHI 360

FHI 360 is a nonprofit human development organization dedicated to improving
lives in lasting ways by advancing integrated, locally driven solutions. Our
staff includes experts in health, , nutrition, environment, economic
development, civil society, gender, youth, research and technology — creating
a unique mix of capabilities to address today’s interrelated development
challenges. FHI 360 serves more than 70 countries and all U.S. states and
territories. We are currently seeking qualified candidates for the position
of: IT Support

Basic function

Under the direction of the Senior Finance & Administrative Officer SFAO, the
ICT Support’s primary role is to support to the project office staff on issues
related to desktop computers, laptops, printers, network connectivity and
remote access.

Duties and responsibilities

–>Desktop/Laptops repairs and maintenance
–>Onsite desktop support software, hardware and networks
–>Software updates
–>Set up and configuration of new desktops, laptops, etc
–>Configuration of routers and wireless access points
–>Assist with the maintenance of network infrastructure
–>Troubleshooting user problems
–>Assist users with Video and telephonic conferencing as well as presentation setups
–>Receive procured equipment, prepare and install to user requirements
–>Recover equipment no longer required and follow disposal process
–>Ensure that desktop infrastructure includes the latest release of virus protection software
–>Follow escalation process in the event of problems
–>Assisting users with problems on Windows 7 and Microsoft Office packages
–>Printer support
–>Treat all users professionally

Qualifications and requirements

–>Minimum diploma in information technology, computer sciences or related course
–>3 – 5 Years relevant experience including systems administration, trouble shooting, PC maintenance, network hardware and software issues
–>Office 365, Windows Server Administration and networking technologies such as VPN, firewalls and LAN technologies
–>Ability to explain basic technical concepts and Microsoft packages to other users
–>Strong communication skills
–>Team player and able to use their own initiative

The last day of receiving applications is 9 January,2022.

This job posting summarizes the main duties of the job. It neither prescribes
nor restricts the exact tasks that may be assigned to carry out these duties.
This document should not be construed in any way to represent a contract of
employment. reserves the right to review and revise this document
at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do
not engage in practices that discriminate against any person employed or
seeking employment based on race, color, religion, sex, sexual orientation,
gender identity, national or ethnic origin, age, marital status, physical or
mental disability, protected Veteran status, or any other characteristic
protected under applicable law.

FHI 360 will consider for employment all qualified applicants, including those
with criminal histories, in a manner consistent with the requirements of
applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive
benefits package, professional development and policies and programs that
support a healthy work/life balance. Join our global workforce to make a
positive difference for others — and yourself.

Apply Online Now



URL:: Link to Apply

[ **Submit your CV and Application on Company Website : Click Here**
]https://fhi.wd1.myworkdayjobs.com/en-
US/FHI_360_External_Career_Portal/job/Chipata-Zambia/Information-
Communication-Technology-Support_Requisition-2021202515

Closing Date : 9th January , 2022.

FHI 360 Jobs in Chipata Information Communication Technology Support Carreer opportunities in Chipata vacancies in FHI 360 at Chipata

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