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Programme Assistant (Special Services Agreement)

World Health Organisation

This is a Full-time position in Lusaka posted 04/05/2022.

Programme Assistant (Special Services Agreement) Jobs in World Health Organisation Lusaka vacancies in Lusaka at World Health Organisation

# Job Description


WHO has established the WHO Emergency Preparedness and Response EPR
programme to help countries, and to coordinate international action to
prevent, prepare for detect, rapidly respond to, and recover from outbreaks
and emergencies. One of the pillars of this new programme is to support
countries to enhance their all-hazards preparedness and to assess and
strengthen their HR core capacities in prevention, preparedness, detection and
early response to public health emergencies. The Zambia WHO Country Office EPR
cluster is established for this purpose. After four waves of COVID-19 epidemic
in Zambia and the introduction of vaccines, the number of COVID19 cases is
decreasing. However, the country is preparing for the possible resurgence of
COVID-19 as occurring in other countries, with or without link to the
circulation of new variants. COVID-19 has put enormous demand on the health
system overall, and personnel at WHO-CO due to increased procedures and
processes to cope with the increased support to government response needs. To
strengthen country office capacity to cope with the increased volume of work,
the EPR program is recruiting a program assistant for effective and efficient




DURATION: 6 months


Under the direct supervision of the Operations Officer and the overall
guidance of the WHO Country Representative, the Program Assistant will work in
collaboration with the EPR cluster and the Country Support Unit CSU to
perform the following tasks:

–>Provide full administrative support including drafting in line with WHO style guide, reviewing and dispatching of correspondence, reports, documents, etc.
–>Independently compose and finalize correspondence of administrative nature and draft interim replies, draft presentations as guided by professional staff
–>Receive, screen and log all incoming correspondence, search for information and attach background, provide unofficial translation, if needed
–>Take minutes of unit meetings and other meetings
–>Update and maintain unit filing system paper based, electronic and database
–>Follow up on the implementation of programme activities and ensure timely submission of unit’s contributions
–>Respond to and act on telephone enquiries
–>Assess the urgency of programme matters and refer them to appropriate staff for action
–>Inform and remind professional staff in the unit of deadlines, provide supporting material as appropriate
–>Organize the travel of cluster staff and incoming personnel, including raising travel requests TRS in the General System GSM, security clearance, finalizing travel itineraries and hotel bookings etc
–>Following up and maintaining records on the submission of duty travel reports.
–>Provide full administrative support to the unit’s intercountry meetings, draft rationale and plan including approximate costs for meetings, compile and process all necessary documentation, liaise with participants, issue TRs, effect payments for participants, follow up on travel claims and complete logistical and financial arrangements.
–>Using GSM, carry out the function of project administrator; entering unit workplans, monitoring availability of funds and financial expenditures according to the approved workplan, initiating expenditure batches, and liaising and coordinating with country offices on the implementation of the workplan related to the concerned programme
–>Initiate and process different transactions in GSM, including procurement of goods & services under instruction of the procurement assistant
–>Completing necessary forms, obtaining approvals for APWs and submitting documentation and following up with concerned parties on the receipt of deliverables and finalization of payments
–>Update the unit’s webpages linked to the programmatic areas
–>Perform other relevant allocated duties within their scope of responsibility as required


–>Essential: Completion of secondary school followed by Administrative training.
–>Desirable: Bachelor’s Degree in business administration or equivalent


–>Essential: At least five years’ progressive administrative or program management experience
–>Desirable: Relevant experience in UN or international organizations


–>Good organizational skills.
–>Ability to maintain good working relationships with staff, experts and visitors.
–>Demonstrated ability to translate routine correspondence into English
–>Good time management and stress management skills.
–>Mastery of computer tools including Word, Excel, PowerPoint and Outlook, as well as the Internet
–>Good knowledge of WHO rules, manuals, practices, procedures and WHO Style Guide applicable
to the administrative level an asset.


–>Excellent spoken and written English essential

Apply Online Now


Applications accompanied by Curriculum Vitae detailing previous work
experience and copies of certificates, diplomas and testimonials should be
emailed to ****

Deadline for receiving applications will be **07 May 2022.**

Only shortlisted candidates will have their applications acknowledged.

World Health Organisation has a policy on Zero-tolerance to Fraud, all forms
of Harassment Sexual Exploitation and Abuse

Programme Assistant (Special Services Agreement) Jobs in World Health Organisation Lusaka vacancies in Lusaka at World Health Organisation

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