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Relationship Manager – Micro, Small And Medium Enterprises (MSME)

Zambia Industrial Commercial Bank Limited

This is a Full-time position in Lusaka posted 29/04/2022.

Relationship Manager – Micro, Small And Medium Enterprises (MSME) Jobs in Zambia Industrial Commercial Bank Limited Lusaka vacancies in Lusaka at Zambia I

# Job Description

The Zambia Industrial Commercial Bank Limited ZICB is committed to meeting
its mission of supporting its customers’ wealth creation and growth through
provision of customer-centric banking solutions to its chosen segments, in
support of Commercialisation and Industrialisation of the Zambian Economy 247.
In line with its mission, the Bank is seeking to recruit highly motivated,
result-oriented, well qualified and experienced professionals to fill the
following vacancies

RELATIONSHIP MANAGER – MICRO, SMALL AND MEDIUM ENTERPRISES MSME

1 Reporting to the Head – Micro, Small and Medium Enterprises MSME, the
job holder wit.

–>develop and manage the assigned portfolio of Micro, Small and Medium Enterprise customers by prospecting and signing up new clients, offering suitable banking services and implementing retention strategies and
–>grow the assigned portfolio MSME deposits, loans and advances through effective sales and marketing of the Bank’s products and services.

MINIMUM REQUIREMENTS

–>Grade 12 School Certificate or General Certificate of equivalent
–>Degree in Economics or Entrepreneurship or Business Administration or ACCA/CIMA/ZICA or a degree in any relevant field – Minimum of five 5 years experience in the MSME environment
–>Marketing certification is an added advantage

SKILLS REQUIRED TO UNDERTAKE THE ROLE

a Excellent communication skills in both oral and written English

b Presentation

c Teamwork

d Decision making

e Time keeping Analytical skills

g Listening skills

h In-depth knowledge of the Bank’s products and services, the banking
industry including the applicable regulations and guidelines, and the Banking
and Financial Services Act

i Thorough understanding of the SME customer segmentation and alignment of
relevant products accordingly.

IMPORTANT ATTRIBUTES

a Strong incorruptible character

b Ability to build strong interpersonal relationships required to promote
customer acquisition service provision and retention

c Strong sales drive and internal motivation to achieve exceptional sales
results

d High level of tact, diplomacy, and common sense

e Approachable, good listener, patient with all clients

f Principled and well cultured

g Ability to practice confidentiality

h Live the ZICB values

Apply Online Now




Email:: jobs@zicb.co.zm

Only candidates who meet the above job specifications should apply by
enclosing their detailed CV’s, photocopies of their academic/professional
qualifications and any other relevant documentation in support of their
application. Daytime and reachable telephone and/or mobile numbers should be
clearly stated

Kindly note that only shortlisted candidates will be contacted. Applications
should reach the undersigned before close of business on Friday 6th May 2022

Head – Human Capital

Zambia Industrial Commercial Bank Limited

Farmers House/Central Park, Corner of Church Road and Cairo Road

P. O. Box 30228 LUSAKA

email: **jobs@zicb.co.zm**

Relationship Manager – Micro, Small And Medium Enterprises (MSME) Jobs in Zambia Industrial Commercial Bank Limited Lusaka vacancies in Lusaka at Zambia I

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