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Senior Reservation and Ticketing Agent

Qatar Airways

This is a Full-time position in Lusaka posted 29/03/2022.

Qatar Airways Carreer opportunities in Lusaka Senior Reservation and Ticketing Agent Jobs opportunities in Lusaka at Qatar Airways

# Job Description

We are pleased to announce an incredibly exciting opportunity to join our
Commercial team in Lusaka, Zambia as Senior Reservations and Ticketing Agent.

A Senior Reservations and Ticketing agent will be making and confirming
reservations for passengers, selling tickets for the airlines.
Serve customers professionally through telephone or in person in order to
achieve customer satisfaction, generate revenue, and take all possible
measures to avoid loss of revenue.
Assists passengers requiring special assistance to board or depart.
Issue tickets and PTA`s, quoting correct fares and tariffs to ensure maximum
customer satisfaction whilst minimizing complaints on a daily basis.
Perform a detailed daily flight firming check to maximize flight utilization
and reduce “no-shows” on a daily basis.
Assist mishandled passengers such as NOREC and DNBs to minimize passenger
complaints on a daily basis.
Assist in controlling cash-flow to ensure that the daily sales report is
closed on time on a daily basis.
Initiate and promote QR product and services to generate additional revenue at
each opportunity on a daily basis

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to
your potential and the impact you can make. You’ll find infinite opportunities
to grow and work on the biggest, most rewarding challenges that will build
your skills and experience. You have the chance to be a part of our future,
and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

To be successful in this role, you must have:

Relevant College or University qualification
3 years of job related experience
Excellent communication skills with fluency in English language.
Thorough knowledge of special rates / offers / promotions.
Proven ability to manage room sales with due regard to the Revenue.
Ability to adhere to Policy and target sales mix to achieve maximum
room revenue, ensuring every opportunity to sell is taken.
Demonstrates Quality Consciousness.
The rights to live and work in Zambia.
Only CVs in English language will be considered.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12
different businesses coming together as one. We’ve grown fast, broken records
and set trends that others follow. We don’t slow down by the fear of failure.
Instead, we dare to achieve what’s never been done before. So whether you’re
creating a unique experience for our customers or innovating behind the
scenes, every person contributes to our proud story. A story of spectacular
growth and determination. Now is the time to bring your best ideas and passion
to a place where your ambition will know no boundaries, and be part of a truly
global community. Our best is here and still to come. To us, impossible is
only a challenge.

Join us as we dare to achieve what’s never been done before.

Apply Online Now



URL:: Link to Apply

[ **Submit your CV and Application on Company Website : Click Here**
]https://careers.qatarairways.com/global/en/job/QAAIGLOBAL137230EXTERNALENGLOBAL/Senior-
Reservation-and-Ticketing-Agent-Lusaka-
Zambia?utm_source=linkedin&utm_medium=phenom-feeds

Closing Date : 11th April, 2022.

Qatar Airways Carreer opportunities in Lusaka Senior Reservation and Ticketing Agent Jobs opportunities in Lusaka at Qatar Airways

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